It’s no secret that having the right tools for the job makes any workload more manageable and efficient. So why do your HVAC technicians continue to lug 4,000 tools to every job, particularly when they consistently use only about a dozen?
Too many tools make technicians look sloppy, underprepared and overwhelmed. The wrong tools also increase the risk of injuries and time spent on the job. Employees will work harder during inspections and repairs when they should be focusing on following through with The EverRest Group methods for replacement sales.
“It really makes no sense to me to have a technician carrying 800 pounds of tools in his bag. He’s literally impressing nobody. All you’re doing is hurting your back and really causing a cumbersome situation,” Alex Viola, an EverRest regional director, said.
As the nation’s leading contractor success group, EverRest has decades of experience guiding HVAC business owners through big and small business decisions. While the choice of tools may not be one of the biggest decisions you’ll make as an HVAC business owner, it will have a long-lasting impact.
EverRest suggests the following standard set of tools to be used at an initial call:
- Adjustable wrenches
- Standard 6-in-1 multi-headed screwdriver
- Wire strippers
- Needle-nose pliers
- Knife or razor
- Multimeter
- Lineman’s pliers
- 1/4-inch and 5/16-inch nut drivers
- Flashlight
In addition, EverRest suggests three tools that are foundational to the inspection process:
- Prowler LD-5000 Refrigerant Leak Detector
Manufactured by JB Industries, the Prowler LD-5000 uses the company’s proprietary sensor technology to detect HFC, HCFC, HFO and blended refrigerants. After years of comparison testing, EverRest determined the Prowler LD-5000 provides superior sensitivity and consistent readings, particularly for formicary corrosion.
- P100 Powder Cloud Air Flow Detection System
The P100 Powder Cloud system uses an ultra-refined powder to create a visible cloud and test air movement. The powder is highly reactive to airflow and allows technicians using the EverRest method to detect problematic air leaks on furnaces easily on every call.
- Supco M500 (or Supco M501) Megohmmeter
When relaying technical information to homeowners, HVAC technicians need to provide easy-to-understand and fact-backed data. The Supco M500 (or Supco M501) megohmmeter uses simple indicator lights (red, green and yellow) as visual representations of compressor insulation functionality.
With the EverRest tool list, technicians don’t have to worry about the delays, mishaps and stress of having the wrong equipment.
“In 9 out of 10 homes, you are going to fix what you have with these tools,” Viola said. “Make it fast, make it easy, make it smooth.”
Instead, technicians can concentrate on using the following Lead Generation Tasks on every call:
- Examining coils for freon leaks, excessive rust, restricted airflow and leaking pans
- Checking heat exchangers for cracks and rust
- Scanning the compressor for out-of-range amperage draws and megohmmeter readings
- Assessing the motor for bad bearings and seals leaking lubricant
- Inspect air ducts for poor air flow and mold
Following the tasks, technicians and supervisors utilize Mandatory Lead Conditions and Secondary Lead Conditions to honestly and ethically assess HVAC systems. With the information, homeowners can make an informed decision.
