Technician - Apprentice Archives

The Thermostat (video)

This video provides the most effective procedure for customer interaction [...]

These are the tools that are used on every call [...]

Creating the company atmosphere you want is everyone's responsibility; in [...]

Are you a day-one employee? Stay tuned to see if [...]

Best practices and procedures for entering the customer's home. https://everrestgroup.wistia.com/medias/cyukhqnt30

Establishing the proper payment protocol. https://everrestgroup.wistia.com/medias/u18067t12p

The simple, basic technician introduction with the customer at the [...]

Masks are likely the new norm for service-related industries. This [...]

The reality of the HVAC service and replacement business is [...]

Benchmarks ensure that you stay on track, optimize your processes, [...]