Formicary Corrosion (video)
The number one source of turnover leads is evaporator leaks. [...]
Mandatory Lead Conditions (video)
This chapter will explain Mandatory Lead Conditions and the associated [...]
The JB Prowler in Action (video)
In this lesson, we dig into how to use a [...]
Powder Cloud Hardware (video)
How to properly set up the micronized powder test for [...]
Setting the Mood for a Successful Replacement Sale (video)
The technician must develop proficiency in creating a positive and [...]
Confirming the Discovery (video)
Before moving to the sales step, the supervisor must verify [...]
Painting the Picture for the Supervisor (video)
The key to a successful replacement sale is the technician [...]
Creating the Video / Reviewing With the Customer (video)
Creating a video to explain the discovery is a requirement [...]
5. The Close
Once the customer accepts the offer, tell them you're going to [...]
4. Handling Rejections
If the customer does not accept the option, you have [...]