The Thermostat (video)
This video provides the most effective procedure for customer interaction [...]
Mandatory Tool Overview (video)
These are the tools that are used on every call [...]
Confrontation Credits/Praise and Criticism (video)
Creating the company atmosphere you want is everyone's responsibility; in [...]
The Outdoor Unit (video)
In this video, Alex discusses managing a system affected by [...]
Strong Sense of Urgency (video)
A key element of the success of the EverRest sales [...]
Day-One Employee (video)
Are you a day-one employee? Stay tuned to see if [...]
4. Phone Sales Strategy (video)
Covering the phone sales process when the in-person process isn't [...]
The Handoff to the Supervisor / Introductions (video)
The handoff from technician to supervisor is crucial for a [...]
Time Kills Deals! / Preparation and Commitment (video)
Dealers need to cultivate a strong sense of urgency to [...]
4. Painting The Picture For Your Supervisor (video)
Preparing and setting up your supervisor for a successful sales [...]