This “Privacy Policy” describes the privacy practices of THE EVERREST GROUP and our subsidiaries and affiliates (collectively, EVERREST GROUP, “we”, “us”, or “our”) in connection with the https://everrestgroup.com website, and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Service”), in connection with our marketing activities, and as otherwise described in this Privacy Policy.

In addition, this Privacy Policy describes your rights and choices with respect to the Personal Information we collect. We collect personal information as described below. Note, however, that our business customers may transmit personal information to us as part of the services we provide through our voice and messaging platforms, as well as other Services. This Privacy Policy does not apply to such personal information that we process on behalf of our business customers.

Our use of this personal information is restricted by our agreements with those business customers. If you have concerns regarding personal information that we process on behalf of a business, please review their privacy policy and direct your concerns to that
business, or review their privacy policy.

Table of Contents

  • Personal Information We Collect
  • How We Use Your Personal Information
  • How We Share Your Personal Information
  • Your Choices
  • Other Sites and Services
  • Security Practices
  • International Data Transfers
  • Children
  • Changes to this Privacy Policy
  • How to Contact Us

Personal Information We Collect

Information you provide to us. Personal information you provide to us through the Service or otherwise includes:

  • Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title and company name.
  • Profile information, such as your username and password that you may set to establish an online account with us.
  • Registration information, such as information that may be related to a service or an event you register for.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
  • Precise geolocation information, such as when you authorize us to access your location.
  • Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.
  • Usage information, such as any content you upload to the Service or otherwise submit to us, including information you provide when you use any interactive features of the Service.
  • Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.
  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Information we obtain from social media platforms. We may maintain pages for our Company on social media platforms, such as, LinkedIn, Twitter, Google, YouTube, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

Information we obtain from other third parties. We may receive personal information about you from third-party sources, such as marketing partners, publicly-available sources and data providers. Our use of any information obtained from our business customers is restricted by our agreements with those business partners.

A list of our sub-processors and nature of processing can be requested by contacting everrestgroup@everrestgroup.com.

Marketing and advertising. We do not sell your personal information or the personal information of your users. We and our service providers and our third-party advertising partners, may collect and use your personal information for marketing and advertising purposes:

  • Direct marketing. We may send you EverRest Group-related direct marketing communications as permitted by law, including by email and mail. You may opt-out of our marketing communications as described in the Opt-out of marketing communications section below.
  • Interest-based advertising. We may engage third-party advertising companies and social media companies to display ads on our Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the “Cookies and Other Information Collected by Automated Means” section below) over time across the Service, our communications and other online services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Advertising choices section below.

Cookies and Other Information Collected by Automated Means

We, our service providers, and our business partners may automatically log information about you, your computer, and activity occurring on or through the Service. The information that may be collected automatically includes your computer type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, the website you visited before browsing to our website, general location information such as city, state or geographic area, and information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites.

On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies, and our emails may also contain web beacons.

Referrals

Users of the Service may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral’s contact information to us so that we may contact them.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

To operate the Service. We use your personal information to

  • provide, operate and improve the Service;
  • provide information about our products and services;
  • establish and maintain your user profile on the Service;
  • communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages;
  • communicate with you about events or contests in which you participate;
  • understand your needs and interests, and personalize your experience with the Service and our communications;
  • provide support and maintenance for the Service; and
  • respond to your requests, questions and feedback.

For research and development, we analyze the use of the Service to improve it and develop new products and services, including studying user demographics and usage patterns.

To comply with the law, we use your personal information as necessary to comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from government authorities.

For compliance, fraud prevention, and safety, we may use your personal information and disclose it to law enforcement, government authorities, and private parties as necessary to:
(a) protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims);
(b) enforce the terms and conditions that govern the Service; and
(c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.

With your consent, in some cases, we may specifically ask for your permission to collect, use, or share your personal information, as required by law.

To create anonymous, aggregated, or de-identified data, we may remove personally identifiable information from the data we collect and use or share this data for lawful business purposes, such as analyzing and improving the Service and promoting our business.

How We Share Your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

Related Companies. We may share your personal information with our affiliates, subsidiaries, and other related companies, which will only use the information as described in this Privacy Policy.

Service Providers. We may share your personal information with third-party companies and individuals that provide services on our behalf or help operate the Service, such as customer support, hosting, analytics, call or message routing, email delivery, marketing, and database management. These third parties may use your information only as directed or authorized by us and in a manner consistent with this Privacy Policy. They are prohibited from using or disclosing your information for any other purpose.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, such as platform providers, phone companies, and vendors assisting in text message delivery.

Partners. We may sometimes share your personal information with partners or allow partners to collect information directly via our Service.

Professional Advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, when necessary in the course of their professional services.

For Compliance, Fraud Prevention, and Safety. We may share your personal information for compliance, fraud prevention, and safety purposes as described above.

Business Transfers. We may sell, transfer, or share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution.

Your Choices

In this section, we describe the rights and choices available to all users.

Access or Update Your Information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into your account.

Text Message Communications. We use text messaging to communicate with you about your service. Normal messaging rates apply, and the frequency of messages may vary. Mobile carriers are not liable for delayed or undelivered messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-out of Text Message Communications. You may opt out of text messaging at any time by replying to any message with “STOP” or contacting us at everrestgroup@everrestgroup.com. This will end communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by The EverRest Group, and you may opt out of those in a similar manner.

Opt-out of Marketing Communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email or by contacting us at everrestgroup@everrestgroup.com. You may continue to receive service-related and other non-marketing emails.

Cookies. Most browser settings allow you to delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, certain functionalities of the Service may not work properly. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

We use Google Analytics to understand user activity on the Service. You can learn more about Google Analytics cookies at Google Analytics Cookie Usage and how Google protects your data at Google Privacy Policy. You can prevent Google Analytics from collecting your data by installing the opt-out browser plugin available at Google Analytics Opt-out.

Advertising Choices. You can limit the use of your information for interest-based advertising by:

  • Browser settings: Blocking third-party cookies in your browser settings.
  • Privacy browsers/plug-ins: Using privacy-focused browsers or ad-blocking browser plug-ins.
  • Platform settings: Google offers opt-out features at Google Ads Settings.
  • Ad industry tools: Opting out of interest-based ads through:

You must apply these opt-out settings on each device you use.

Do Not Track. Some browsers may send “Do Not Track” signals to websites you visit. We do not currently respond to “Do Not Track” signals. To learn more, visit www.allaboutdnt.com.

Choosing Not to Share Your Personal Information. If we are required by law to collect your personal information or need it to provide the Service, failure to provide this information may result in us being unable to offer you our services. We will indicate required information at the time of collection.

How to Delete Your Data. Depending on your country’s laws, you may have the right to request access to, modify, or delete your personal information. To request deletion of your personal information, email everrestgroup@everrestgroup.com. We will respond to your request within 30 days.

 

Other Sites and Services

The Service may contain links to other websites, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third-party websites, or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.

Security Practices

The security of your personal information is important to us. We employ a number of organizational, technical, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information. Email, in particular, is an insecure way to transmit personal information. Please take special care regarding what information you send to us via email or text message.

Children

The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. We may, and if required by law, will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

How to Contact Us

If you would like to exercise your rights under this Policy, please submit your request to:
everrestgroup@everrestgroup.com.

Please direct any questions or comments about this Policy or privacy practices to everrestgroup@everrestgroup.com.

You may also write to us via postal mail at:
The EverRest Group
2015 E 2nd St.
Montgomery, AL 36106